Terms and Conditions

These are the terms between you and Templeton Edge Limited (“we”, “us”), company number 817727, Dalkey, Dublin, Ireland, A96 A8D5. They apply whenever you make an offer on our website, follow one of our checkout links, pay us, or ask us for a service. By doing any of those things you agree to them, and you confirm you are at least 18 (or acting for a company that has authorised you).

1. What we sell, and what we are not

We buy and sell domain names that are already registered. Every name on our site sits in our account at an accredited registrar. When you buy one, you are buying the right to have that registration moved into your name for the rest of its current term, and to renew it after that.

We are not a registrar and hold no accreditation from ICANN, EURid, Nominet or anyone else. We cannot register, lock, suspend or cancel a domain ourselves. Those things are done by accredited registrars under their own agreements with you.

Most sales complete through the aftermarket of an accredited registrar – currently GoDaddy® or Spaceship® (we call each one a “Marketplace” below). The Marketplace takes your payment, holds it in escrow and carries out the transfer, so your purchase is also subject to its terms, which you accept at its checkout. The Marketplaces are independent companies; we have no partnership with them and they do not endorse us. Where we agree a direct sale, you pay us through Stripe or by bank transfer and we ask our registrar to push the domain to you.

Templeton Edge is under common ownership with Domain Finder Ltd, a UK company that is a Nominet Accredited Channel Partner. They are separate companies: nothing on this website is a contract with Domain Finder Ltd, and Domain Finder’s accreditation does not extend to Templeton Edge.

2. A domain is a licence, not a possession

A domain gives you the right to use a name for a fixed period. It is not something you own outright, and if it isn’t renewed it lapses and anyone can register it. Each extension has its own registry rules, which you accept when the domain is transferred to you:

Please check the .eu rules before you buy a .eu name. If you live in the UK, or your company is UK-based with no EU/EEA presence, you cannot hold one and we cannot complete the transfer. Our domain disputes and registry rules page has a plain summary of each registry’s terms.

3. Prices and paying

The price is what you see at checkout, or what we agree in writing if you make an offer and we accept it. Our website shows prices in euro; a Marketplace checkout shows the final amount, the currency and any fees it adds. We are not VAT-registered at the moment, so we add no Irish VAT. If that changes, VAT will be added where the law requires and shown before you pay.

You pay either the Marketplace at its checkout, or us – by card through Stripe or by bank transfer – for direct sales, deposits and service fees. A domain isn’t held for you until the money has cleared. If we agree an instalment or lease-to-own plan, the domain stays in our name until the last payment arrives; miss a payment and we may cancel the plan and relist the name.

When we accept your offer, that’s a deal. If payment hasn’t arrived within five business days, we may cancel and relist the domain.

If something goes wrong with a card payment, please talk to us before asking your bank for a chargeback. If a chargeback is raised against a payment that was genuinely due, we will stop any transfer still in progress and pursue the amount, plus a €40 administration fee, as a debt. Once a domain is in your registrar account we have no way to take it back, so a chargeback after delivery is simply non-payment for something you have received.

4. Getting the domain to you

Once payment is confirmed, the domain is moved into your account at the Marketplace’s registrar, or for a direct sale pushed to you by our registrar. This normally takes one to five business days. You will need an account with that registrar and accurate registrant details. If you later want the name at a different registrar, you arrange that yourself:

• • .eu – your new registrar needs the EURid authorisation code, and may ask for proof you are eligible
• • .com – your new registrar needs the EPP/authorisation code
• • .uk – give your new registrar’s IPS tag, or ask the current one to change the registrant

A domain that has changed hands in the last 60 days is usually locked against moving to another registrar; that is an ICANN and registry rule, not ours. Transfer times depend on registrars and registries, and we aren’t responsible for their delays or for mistakes in the details you give us. The sale is complete, and the domain becomes your responsibility, when it is in your account and the registry shows you as the holder.

5. Renewing

After the transfer, renewing is up to you. Reminders and renewal fees come from your registrar, not from us. If you move the domain elsewhere later, we charge nothing.

6. Changing your mind

Each domain is a one-off, transferred because you asked for it, and the transfer starts as soon as payment clears. If you paid a Marketplace, its refund policy applies. If you paid us directly, any refund goes back the way it came within ten business days.

If you are a consumer in the EU or UK you normally have 14 days to withdraw from a distance contract. By asking for the transfer inside that window, you agree that the right ends once the domain is in your account, as the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013 allow. If we can’t deliver a domain for a reason that is our fault, you get a full refund. Once a domain is in your account, there is no refund unless the Marketplace’s policy or the law says otherwise.

7. Finding a domain for you

If you ask us to acquire a name someone else owns, we act as your agent and negotiate on your behalf. We agree on our fee, and any upfront research charge, in writing before we start. We can’t promise the owner will sell or that we’ll hit a target price. Valuations are our professional opinion based on comparable sales, not a guarantee of what a name will fetch later.

8. Selling a domain to us

If you sell us a domain, you promise that you are the registered holder (or authorised by them), that the name is free of disputes, claims and liens, and that it hasn’t been used for anything unlawful. We pay the agreed price within five business days of the domain arriving in our registrar account.

9. Your side of the bargain

Use the domain lawfully. Keep your registrant details accurate and watch the email address you gave – registries and dispute panels send notices there, and people lose domains by not answering. Don’t use a name for phishing, spam, fraud, malware or infringing someone else’s rights. If we reasonably believe a domain is being bought for a purpose like that, or you give us false information, we may decline or cancel the sale and tell the registrar or the authorities.

You agree to cover us if a third party makes a claim about how you use a domain bought from us, including a trade-mark claim. If you give us someone else’s details, you confirm you have their permission.

10. Trade marks and disputes

We can’t promise that a domain is free of other people’s trade-mark rights; checking that is your job. If a dispute arises after the transfer, it goes through the relevant registry’s procedure – EURid’s ADR for .eu, ICANN’s UDRP or URS for .com, Nominet’s DRS for .uk. We take no part in those disputes and you may not name us in them. While a dispute is running, and for 15 business days after, your registrar locks the domain. The Domain disputes and registry rules page explains how each one works.

11. If something goes wrong

We don’t limit our liability for death or personal injury caused by our negligence, for fraud, or for anything the law says can’t be limited. Beyond that, the most we are liable for on any sale or service is what you paid for it. We aren’t liable for lost profit, revenue, business, goodwill or data, or for what a Marketplace, registrar, registry or other third party does or fails to do. If you are a consumer, nothing here takes away your rights under the Consumer Rights Act 2022 (Ireland) or EU consumer law.

12. The small print

Either of us can end an ongoing service – an acquisition mandate, advisory work or an instalment plan – with 30 days’ written notice. We can end it at once if you seriously breach these terms and don’t fix it within 14 days, give false information or become insolvent; fees already earned aren’t refunded in that case. Notices go by email – to the address you gave us, or to [email protected] – and count as received two business days after sending. Neither of us is responsible for delays caused by things outside our reasonable control, such as registry, registrar or payment-network outages.

We may update these terms; the version in force when you order is the one that applies. These terms, our Privacy Policy and the registry terms they refer to are the whole agreement between us, and if any part turns out to be unenforceable the rest still stands. Irish law governs them and the Irish courts have jurisdiction, except that consumers elsewhere in the EU may bring a claim at home or use the European Commission’s Online Dispute Resolution platform.